Privacy Policy

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This Privacy Policy describes how Reviveioback ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit reviveioback.world, purchase walking habit coaching products, or communicate with our team in the United States.

Scope and Controller

This policy applies to information processed in connection with our digital coaching offerings, including the Starter Stride Plan, Rhythm Reset Coaching, and Summit Walker Program, as well as related scheduling tools, pacing guides, and customer support channels.

The data controller for purposes described herein is Reviveioback, located at 1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States. For privacy inquiries, contact us using the details on our contact page.

Information We Collect

We may collect the following categories of personal information depending on how you interact with our walking coaching services:

• Identity and contact data such as your name, email address, telephone number, and mailing address when you submit forms or enroll in a package.
• Account and purchase data including selected stride offers, payment confirmations, invoices, and communication preferences.
• Coaching-related data you voluntarily provide, such as weekly step goals, preferred walk times, terrain descriptions, footwear notes, and feedback shared during sessions.
• Technical data including IP address, browser type, device identifiers, pages viewed, referral URLs, and cookie identifiers as described in our Cookies Policy.
• Communications content from messages, emails, or support tickets you send to us.

We do not intentionally collect sensitive categories of data unless you choose to share health-related context relevant to walking plans. If you provide such information, we process it only to tailor coaching recommendations you request.

How We Use Information

We use personal information for legitimate business purposes connected to walking habit coaching, including:

• Delivering purchased coaching products, schedules, pacing materials, and session reminders.
• Responding to inquiries, troubleshooting access issues, and providing customer support.
• Customizing coaching recommendations based on goals, environment, and progress updates you share.
• Processing payments, preventing fraud, and maintaining accurate transaction records.
• Improving website performance, analyzing aggregated usage trends, and developing new coaching resources.
• Sending service-related notices about policy updates, scheduling changes, or account matters.
• Complying with legal obligations, enforcing our Terms of Use, and protecting the rights and safety of clients and staff.

Where required by applicable law, we rely on your consent, contract performance, legitimate interests, or legal obligation as the lawful basis for processing.

Sharing of Information

We do not sell personal information. We may share data with:

• Service providers that host our website, deliver email communications, process payments, or provide analytics, subject to contractual confidentiality and security requirements.
• Professional advisors such as accountants or legal counsel when necessary for compliance or dispute resolution.
• Authorities when required by law, court order, or to investigate misuse of our services.
• Successors in the event of a merger, acquisition, or asset transfer, with notice where mandated by law.

Third-party platforms embedded on our site, such as map providers, may collect information under their own policies. We encourage you to review those policies when interacting with embedded tools.

International and US Residents

Our services are directed primarily to clients in the United States. If you access our site from other regions, you understand that information may be processed in the United States where privacy laws may differ from those in your location.

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a portable copy of certain personal information, and to opt out of certain processing such as targeted advertising where applicable. To exercise rights, submit a verifiable request through our contact channels. We will not discriminate against you for exercising privacy rights.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including fulfilling coaching deliveries, resolving disputes, meeting tax and accounting obligations, and maintaining security logs. Coaching session notes and progress records are typically retained for the duration of your active engagement plus a reasonable period thereafter unless you request earlier deletion where permitted by law.

Security Measures

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. Measures may include access controls, encrypted connections where supported, vendor due diligence, and staff training. No method of transmission or storage is completely secure; we encourage strong passwords and cautious sharing of personal details in messages.

Children

Our walking coaching products are intended for adults and older teens with parental consent. We do not knowingly collect personal information from children under thirteen. If you believe a child has provided data without appropriate consent, contact us promptly so we can take appropriate steps.

Your Choices

You may update certain contact details by messaging our team. You may opt out of non-essential marketing emails using unsubscribe instructions when provided. Cookie preferences can be managed through browser settings and our cookie banner as described in the Cookies Policy.

Third-Party Links

Our website may link to external resources. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies before submitting information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our walking coaching products, technology, or legal requirements. The revised version will be posted on this page with an updated date. Material changes may be communicated through prominent notices on reviveioback.world or by direct message where appropriate.

Contact

For questions about this Privacy Policy or our handling of personal information related to coaching products, contact Reviveioback at 1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States, phone +12108904040, or via the contact form on reviveioback.ddd.